Customer Service Professionals - up to $18.50 per hour

JOB DETAILS:

Customer Service Representative - up to $18.50 per hour

About N.E.S.
When it comes to employment needs, N.E.S. is a company that you can trust! Our foundation is built on under promising and over delivering our commitment to you. You can guarantee that if N.E.S. makes a commitment to you, we will follow through until you are completely satisfied!

Your future in is our hands! - We wouldn't expect you to value our company unless we delivered a professional and courteous service that meets your needs, wants, and desires. From our customer service reps and office support staff, to our staffing agents and CEO, you will be treated in a professional manner each and every time you interact with N.E.S.. Guaranteed!

Job Purpose:
Serves customers by providing product and service information; resolving product and service problems.

Duties:
*Attracts potential customers by answering product and service questions; suggesting information about other products and services.

*Opens customer accounts by recording account information.

*Maintains customer records by updating account information.

*Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

*Maintains financial accounts by processing customer adjustments.

*Recommends potential products or services to management by collecting customer information and analyzing customer needs.

*Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Benefits:
Comprehensive Medical, Dental, and Vision Plans
401(k) Retirement Plans
College Savings Plan and Tuition Reimbursement
Paid Time Off, Holidays, and Sick Days

To Apply:
Interested candidates are to click on the Apply Now button located at the top and bottom of this page to begin our online application process.